What Our Community is Saying
The feedback shared by residents and families highlights the dedication of our nursing staff, therapists, social services team, dietary professionals, and support staff. From successful rehabilitation journeys to long-term care experiences, Pikes Peak Post Acute reviews reflect the trust our community places in us every day. We remain committed to providing quality skilled nursing and rehabilitation services while creating a welcoming environment where residents feel respected, supported, and cared for.
All Reviews
42 reviews
I work at a clinic and we work very closely with Pikes Peak Post Acute. I have worked directly with several members of there staff from the scheduler Blanch to Kyra in medical records. Each time we are in contact the whole staff is kind, efficient, and willing to do whatever the patients needs.
Business response 15 days ago
I was impressed with both the leadership and nursing team and how they treated the residents when I toured the building. There are lots of nice amenities for the residents, the courtyards are big and well taken care of, and just a good overall feel there. Highly recommend pikes peak!
Business response 16 days ago
my mom has been a resident at pikes peak for over a year, and the team has always been amazing. DOR Emily has always provided amazing care and is a great advocate!
Business response 24 days ago
Great facility they took very good care of my mom. No issues. Nursing staff was very knowledgeable and very caring.
Business response 24 days ago
Business response 24 days ago
“My stepdad is currently a patient at this nursing home, and our family has had several concerning experiences that we feel management should address. We understand healthcare facilities can be understaffed and stressful environments, and we appreciate the difficult work many caregivers do. However, respectful communication and proper patient care are extremely important. In our experience, interactions with Elona have often felt dismissive and unfriendly. On one occasion, when my daughter called to check on my stepdad’s condition, she felt she was spoken to abruptly and told to get off the phone, which we found discouraging and unprofessional. We have also had concerns regarding Nadene at the front desk. When my mother called and asked to be transferred to the nurse on my stepdad’s hall, she was questioned in a way that felt unnecessary and unwelcoming. On another occasion, while waiting for assistance to be taken to his room, she was told she could not wait there, which came across as rude rather than helpful. Most concerning to our family are issues related to patient care and cleanliness. My stepdad was at one point left sitting in soiled clothing and bedding longer than we felt was appropriate. When this was brought up, an aide explained that she had been left to feed three patients by herself during the prior shift and was unaware of the situation. While we understand staffing challenges can happen and do not place blame on one individual alone, situations like this are upsetting for families and raise concerns about staffing, communication, and patient oversight. Additionally, we were disturbed to learn that my stepdad’s roommate reportedly had not had his bed changed for an extended period of time. Most upsetting, during a recent visit we arrived to find my stepdad lying in vomit, which no family member expects to see when visiting a loved one in a care facility. Our family hopes management takes these concerns seriously and reviews procedures to ensure residents receive timely care, dignity, cleanliness, and respectful treatment, and that families are treated professionally when advocating for their loved ones.”
Business response 3 months ago
Business response 3 months ago
This place needs to be shut down! All employees on leave for performance evaluation! Let’s turn it in to a 5☆ g Quality Health!@!!
Very positive experience with Pikes Peak Post Acute. You can tell their staff truly care. They were very friendly and inviting. Thank you so much for the care you provide!
I would absolutely recommend having your loved one stay at Pikes Peak Post Acute. The staff is attentive and caring
I’ve been in a few nursing homes through the years and I think Pikes Peak is different – the receptionist was nice and welcoming, the residents look clean and cared for, the management team listened and cared about my opinions. Overall I had a great experience and the inside looks nice and modernized. 5 Stars! If you are looking for a nursing home in the Springs – I would recommend bringing your family and friends to Pikes Peak Post Acute.
Business response 6 months ago
Terrible nursing facility. Staff is rude and don’t much consider the wants and needs of patients. I was FALSELY accused of giving my partner medications! As if brown automatically means criminal. This place is not for your loved ones.
Business response 3 months ago
When I walk in, it’s clean and smells nice. I hear laughter in the halls because staff interact with residents treating them like their own family. The food also taste and look great and the staff are competent and skilled. They all truly care about the residents.
Business response 8 months ago
Mother in law was admitted here and was able to take herself to the bathroom with assistance after leaving rehab after a stroke when she arrived. When we asked a nurse to take her to the bathroom, we were told that she wasn’t able to go with assistance and inserted a catheter. After developing blood clots in her legs from lack of movement, she was admitted to the hospital and ultimately hospice. Upon arrival to the hospital, the condition of her mouth was atrocious. The doctor helping her even said he’d be willing to note the poor condition her mouth was in. After she passed, we went to gather her belongings and her tooth brush and tooth paste had not been moved or touched. Would highly recommend using another option if possible.
Business response 9 months ago
This review is going to be raw and true. My Ma was at a different nursing home when I found out she has been violated. I worked with the hospice my Ma was under and found this place. When I walked in it was busy and smelled like pee. My Ma took her last breath in this facility where she received the care you would expect. The nurses communicated with me, front staff was kind as the business office helped when needed. I have learned you don’t go off smells or a hall not looking up to par when you have the care that is the priority. Thank you to everyone who helped and took care of my Ma especially after a horrific traumatizing place prior.
I love it when Healthcare teams have fun with their patients. Well done!!
Very nice and clean facility. The staff and nursing team have been wonderful.
Director of nursing is absolutely phenomenal!!!
I just have to say the Pikes Peak Post Acute on Union Boulevard, just amazing. when we decided to put my mom in a nursing home we were really scared to death the kind of care she would get. she was there for a year and a half in the memory care unit “the 700 Hall”❤️ they have been the most incredibly caring helpful wonderful CNAs and nurses ever. they loved my mom and they treated her so well. they called her mama and even at the end the management staff were so wonderful. they made everything so great for us at the end. they were so accommodating and comforting and I can’t say enough about Pikes Peak Post Acute for anyone worried about putting your family member somewhere I can tell you this is your best bet thank you so much again and again for all your wonderful care for my mom, you were all amazing!!!!!❤️💜 And a shout out to their new hospice unit. Very nice and very caring CNAs.
This is an outstanding acute rehab facility. I was bedridden for 10 months. Within 7 weeks I am now able to walk on my own due to the help of excellent PT/OT department. All the departments and staff including CNA’s and Nurses are outstanding. The response time for needing assistance is rapid. The food here is fantastic (key lime pie, fish, plenty of meat) terrific food. The treatment was so good I didn’t need to go to assisted living, I get to go home.
The facility is under new ownership and new management. There is a different feel in the building and I am excited to see the changes that are coming.
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