Pikes Peak Post Acute

Our Reviews

Hear directly from residents, families, and visitors about their experiences at Pikes Peak Post Acute in Colorado Springs, Colorado. Their stories reflect our commitment to compassionate care, personalized support, and meaningful recovery experiences. 

What Our Community is Saying 

The feedback shared by residents and families highlights the dedication of our nursing staff, therapists, social services team, dietary professionals, and support staff. From successful rehabilitation journeys to long-term care experiences, Pikes Peak Post Acute reviews reflect the trust our community places in us every day. We remain committed to providing quality skilled nursing and rehabilitation services while creating a welcoming environment where residents feel respected, supported, and cared for. 

All Reviews

4.1

49 reviews

5
4
3
2
1
Profile photo of Suzanne Jones
Suzanne Jones on Google
21 days ago

This is a long-term care and Memory Care Facility which offers rehab and Specialty Care as needed! In Colorado Springs

Profile photo of Jen Neargardner
Jen Neargardner on Google
24 days ago

This is a huge shout out to the transportation team at Pikes Peak Post Acute. Blanche, Anthony, and Ron do an amazing job with the residents as well as communicating with families. Each one of them show they care, have an excellent work ethic, and make getting to and from appointments stress free! They are an integral part of the team at PPPA and should be recognized for it!

Business response 22 days ago

Thank you for your kind feedback!
Profile photo of Terry Nichols
Terry Nichols on Google
25 days ago

Emily has been incredible in my rehab in preparation for my returning home. Thank you Emily

Business response 22 days ago

Hi, Terry. Thanks for taking the time to share your positive experience!
Profile photo of Matthew Bleckert
Matthew Bleckert on Google
27 days ago

My father has been a resident at Pikes Peak Post Acute for nearly 10 years, and our family has had an outstanding experience throughout his stay. The nursing staff is highly knowledgeable, compassionate, and consistently provides exceptional care. The activities team does a remarkable job creating engaging opportunities that keep residents active, involved, and connected. The quality of the food is also excellent and contributes greatly to the residents’ overall well-being. In addition, the facility regularly hosts events and educational programs that include family members, providing valuable information and resources to help us better care for and support our loved ones. We are truly grateful for the dedication, professionalism, and genuine concern shown by the entire team at Pikes Peak Post Acute.

Business response 27 days ago

Hi, Matthew. Thank you for taking the time to leave your review. We are truly grateful for your kind words and for trusting us with your father’s care over the years. It means a great deal to our entire team to hear that your family has had such a positive experience.
Profile photo of Building
Building on Google
30 days ago

Pikes Peak Post Acute center is an amazing place. My mother was a patient at PPPA for several years after her condition became too much for us to handle on our own at home. We soon became very familiar with the staff at PPPA as we turned over the care of our loved one over to people we didnt really know at the time, is a frightening endeavor and are very grateful and thankful to have found Marie McKeil and the entire staff at PPPA. Frequent visits always were greeted with friendly faces and our wife and mother in good condition and good spirits. We cannot say enough about the staff and most importantly Marie for her constant communication of what was happening when we were not able to be at the center and also Isaac, Dusty and Wilma all of whom were letting us know what was happening day by day. I cannot thank you all enough for making my mothers last years on this earth a comfortable and safe place. God bless you all, you helped us through a very difficult time.

Business response 29 days ago

We are pleased to hear that your mother received the care and comfort she deserved during such a meaningful time. Thank you for trusting our team with her well-being, and for taking the time to share your experience. It means a great deal to all of us!
Profile photo of kzjz905@yahoo.com
kzjz905@yahoo.com on Birdeye
35 days ago

My dad has been a resident at Pikes Peak Post Acute for over a year now, and I am always impressed with the friendly staff, nurses and CNAs who treat him with care and respect. The business office is always incredibly helpful and the physical therapists got Dad up and walking strong again after two surgeries. I appreciate the many activities, good food and meds management that keeps his diabetes in check. Our family feels comforted and is grateful knowing that he is in good hands.

Business response 29 days ago

We are thrilled to learn that you had a positive experience with us!
Profile photo of Alex Shull
Alex Shull on Google
41 days ago

This is a beautiful facility located near Old North End COS. The location is convenient to get to and the residents receive exceptional care and support from the community. The staff is very welcoming, CNAs and Nursing Staff are very involved with residents needs and actively elevate patient care at all times.

Business response 41 days ago

Thank you for taking the time to share your positive experience. We truly appreciate it!
Profile photo of troy smith
troy smith on Birdeye
44 days ago

Writing this review was a difficult decision; however, I felt it necessary to protect current and future residents as well as employees. I believe it is important to disclose that management at Pikes Peak Post Acute has reportedly concealed and dismissed problematic and hazardous behaviors to maintain the facility’s census. I am aware of an incident where a CNA was punched in the face by a resident. Additionally, I observed the same resident swinging a walker in an attempt to strike staff members. When I asked about management’s response, staff said they generated reports, but management subsequently swept the issues under the rug to safeguard the census. I have also witnessed another resident physically assault two staff members, causing deep scratches across the chest and neck. The same resident has attempted multiple times to stab a third staff member with a knife. Furthermore, there are daily verbal assaults involving profanity directed at staff. All residents mentioned remain at Pikes Peak Post Acute. Unfortunately, the new administrator, Mr. Cory, has reportedly paid other leadership to write five-star Google reviews.

Business response 43 days ago

Thank you for bringing these concerns forward. Many of the concerns identified have already been identified by our leadership team, and we are actively working to address them with appropriate and timely solutions. We understand that residents, families, visitors, and staff may not always be aware of everything taking place behind the scenes. Certain matters involve confidential resident, employee or investigative information that cannot be publicly discussed. Please know that we take our resident and employee safety seriously and remain committed to addressing the concerns promptly and appropriately, and in accordance with our policies and regulatory requirements. We would also welcome the opportunity to speak to you directly about your concerns and better understand your perspective. We appreciate feedback that helps us to continue improving the care and environment we provide at Pikes Peak Post Acute!
Profile photo of Stephanie Nielsen
Stephanie Nielsen on Google
2 months ago

I was impressed with both the leadership and nursing team and how they treated the residents when I toured the building. There are lots of nice amenities for the residents, the courtyards are big and well taken care of, and just a good overall feel there. Highly recommend pikes peak!

Business response 2 months ago

Our organization aims to deliver the highest quality patient care. We love to hear about these positive experiences. Thanks for sharing this feedback with us!
Profile photo of Kyra Elizabeth Dawn Riffe
Kyra Elizabeth Dawn Riffe on Google
2 months ago

my mom has been a resident at pikes peak for over a year, and the team has always been amazing. DOR Emily has always provided amazing care and is a great advocate!

Business response 2 months ago

Hi, Kyra. We appreciate the kind words and are glad we could provide you with a positive experience!
Profile photo of Joe Calhoun
Joe Calhoun on Google
2 months ago

Great facility they took very good care of my mom. No issues. Nursing staff was very knowledgeable and very caring.

Business response 2 months ago

Hi, Joe. Your feedback is highly appreciated. Thank you for the review!
Profile photo of Vexify
2 months ago

Business response 2 months ago

Hi, Vexify. We appreciate the rating, and are glad we could provide you with a positive experience!
Profile photo of Tanisha Hyde
Tanisha Hyde on Google
5 months ago

“My stepdad is currently a patient at this nursing home, and our family has had several concerning experiences that we feel management should address. We understand healthcare facilities can be understaffed and stressful environments, and we appreciate the difficult work many caregivers do. However, respectful communication and proper patient care are extremely important. In our experience, interactions with Elona have often felt dismissive and unfriendly. On one occasion, when my daughter called to check on my stepdad’s condition, she felt she was spoken to abruptly and told to get off the phone, which we found discouraging and unprofessional. We have also had concerns regarding Nadene at the front desk. When my mother called and asked to be transferred to the nurse on my stepdad’s hall, she was questioned in a way that felt unnecessary and unwelcoming. On another occasion, while waiting for assistance to be taken to his room, she was told she could not wait there, which came across as rude rather than helpful. Most concerning to our family are issues related to patient care and cleanliness. My stepdad was at one point left sitting in soiled clothing and bedding longer than we felt was appropriate. When this was brought up, an aide explained that she had been left to feed three patients by herself during the prior shift and was unaware of the situation. While we understand staffing challenges can happen and do not place blame on one individual alone, situations like this are upsetting for families and raise concerns about staffing, communication, and patient oversight. Additionally, we were disturbed to learn that my stepdad’s roommate reportedly had not had his bed changed for an extended period of time. Most upsetting, during a recent visit we arrived to find my stepdad lying in vomit, which no family member expects to see when visiting a loved one in a care facility. Our family hopes management takes these concerns seriously and reviews procedures to ensure residents receive timely care, dignity, cleanliness, and respectful treatment, and that families are treated professionally when advocating for their loved ones.”

Business response 5 months ago

We appreciate your honest feedback and thank you for bringing this matter to our attention. I have shared this with our management team. We would like to get more details about this; please reach out to our administrator at your earliest convenience at (719) 636-1676 ext. 2042 or email us at social@pikespeakpa.com.
Profile photo of Staffany Moore
Staffany Moore on Google
7 months ago

Business response 5 months ago

Thank you for sharing your thoughts, Diane. We’d love to hear how we could earn 5 stars from you. If there’s anything we can do to improve your experience, please feel free to give us a call at (719) 636-1676 or email us at social@pikespeakpa.com.
Profile photo of Melody Eskanos
Melody Eskanos on Google
7 months ago

This place needs to be shut down! All employees on leave for performance evaluation! Let’s turn it in to a 5☆ g Quality Health!@!!

Profile photo of Brody Nef
Brody Nef on Google
7 months ago

Very positive experience with Pikes Peak Post Acute. You can tell their staff truly care. They were very friendly and inviting. Thank you so much for the care you provide!

Profile photo of devora magner
devora magner on Google
7 months ago

I would absolutely recommend having your loved one stay at Pikes Peak Post Acute. The staff is attentive and caring

Profile photo of Jona Ashcroft
Jona Ashcroft on Google
7 months ago

I’ve been in a few nursing homes through the years and I think Pikes Peak is different – the receptionist was nice and welcoming, the residents look clean and cared for, the management team listened and cared about my opinions. Overall I had a great experience and the inside looks nice and modernized. 5 Stars! If you are looking for a nursing home in the Springs – I would recommend bringing your family and friends to Pikes Peak Post Acute.

Business response 7 months ago

Thank you immensely for recommending us! We’re honored by your 5-star review.
Profile photo of Thestia Williams
Thestia Williams on Google
8 months ago

Terrible nursing facility. Staff is rude and don’t much consider the wants and needs of patients. I was FALSELY accused of giving my partner medications! As if brown automatically means criminal. This place is not for your loved ones.

Business response 5 months ago

Thank you for taking the time to leave your feedback. We want to acknowledge your concerns and let you know that Pikes Peak Post Acute is now under new management. Pikes Peak Post Acute is committed to making meaningful improvements and ensuring that residents and their families receive the quality care and service they deserve. We recognize that past experiences may have fallen short, and we sincerely hope you’ll notice positive changes as we move forward. If you’re open to sharing more about your experience, please reach out to us directly at (719) 636-1676 ext 2042 or email us at social@pikespeakpa.com. Your voice matters as we work to build a better environment for everyone.
Profile photo of Angela
9 months ago

When I walk in, it’s clean and smells nice. I hear laughter in the halls because staff interact with residents treating them like their own family. The food also taste and look great and the staff are competent and skilled. They all truly care about the residents.

Business response 9 months ago

We are happy to hear about your positive experience at Pikes Peak Post Acute. Your review is appreciated.
Profile photo of Katie Jannazo
Katie Jannazo on Google
10 months ago

Mother in law was admitted here and was able to take herself to the bathroom with assistance after leaving rehab after a stroke when she arrived. When we asked a nurse to take her to the bathroom, we were told that she wasn’t able to go with assistance and inserted a catheter. After developing blood clots in her legs from lack of movement, she was admitted to the hospital and ultimately hospice. Upon arrival to the hospital, the condition of her mouth was atrocious. The doctor helping her even said he’d be willing to note the poor condition her mouth was in. After she passed, we went to gather her belongings and her tooth brush and tooth paste had not been moved or touched. Would highly recommend using another option if possible.

Business response 10 months ago

We are truly sorry to hear about your experience and extend our sincere condolences to you and your family for your loss. This is not a level of care or compassion we strive to provide our residents or their families. We take these concerns very seriously and your feedback has been shared with our leadership and clinical team for thorough review. We would appreciate the opportunity to speak with you directly to better address your concerns. Please give us a call at 719-653-2843 ext. 2042 or email us at social@pikespeakpa.com at your convenience.
Profile photo of Tina Waldner
Tina Waldner on Google
12 months ago

This review is going to be raw and true. My Ma was at a different nursing home when I found out she has been violated. I worked with the hospice my Ma was under and found this place. When I walked in it was busy and smelled like pee. My Ma took her last breath in this facility where she received the care you would expect. The nurses communicated with me, front staff was kind as the business office helped when needed. I have learned you don’t go off smells or a hall not looking up to par when you have the care that is the priority. Thank you to everyone who helped and took care of my Ma especially after a horrific traumatizing place prior.

Profile photo of Dan Wilson
Dan Wilson on Google
1 year ago

I love it when Healthcare teams have fun with their patients. Well done!!

Profile photo of Paula Smith
Paula Smith on Google
2 years ago

Very nice and clean facility. The staff and nursing team have been wonderful.

Profile photo of Aspen Jeter
Aspen Jeter on Google
2 years ago

Director of nursing is absolutely phenomenal!!!

Powered by Birdeye
Birdeye provides customer experience and online reputation management related products and services. The reviews on this page were provided by patients and/or family members who submitted a review or survey regarding their stay at our facility. These reviews are submitted via Google, Facebook, Yelp, Caring.com, NursingHomes.com, Bing, etc. All names and other PHI (personal health information) has been removed per HIPAA privacy guidelines. Reviews are screened for PHI, helpfulness, and other guidelines prior to publishing on this website. All content available on this website is protected by copyright and other intellectual property laws.