What Our Community is Saying
The feedback shared by residents and families highlights the dedication of our nursing staff, therapists, social services team, dietary professionals, and support staff. From successful rehabilitation journeys to long-term care experiences, Pikes Peak Post Acute reviews reflect the trust our community places in us every day. We remain committed to providing quality skilled nursing and rehabilitation services while creating a welcoming environment where residents feel respected, supported, and cared for.
All Reviews
49 reviews
This is a long-term care and Memory Care Facility which offers rehab and Specialty Care as needed! In Colorado Springs
This is a huge shout out to the transportation team at Pikes Peak Post Acute. Blanche, Anthony, and Ron do an amazing job with the residents as well as communicating with families. Each one of them show they care, have an excellent work ethic, and make getting to and from appointments stress free! They are an integral part of the team at PPPA and should be recognized for it!
Business response 22 days ago
Emily has been incredible in my rehab in preparation for my returning home. Thank you Emily
Business response 22 days ago
My father has been a resident at Pikes Peak Post Acute for nearly 10 years, and our family has had an outstanding experience throughout his stay. The nursing staff is highly knowledgeable, compassionate, and consistently provides exceptional care. The activities team does a remarkable job creating engaging opportunities that keep residents active, involved, and connected. The quality of the food is also excellent and contributes greatly to the residents’ overall well-being. In addition, the facility regularly hosts events and educational programs that include family members, providing valuable information and resources to help us better care for and support our loved ones. We are truly grateful for the dedication, professionalism, and genuine concern shown by the entire team at Pikes Peak Post Acute.
Business response 27 days ago
Pikes Peak Post Acute center is an amazing place. My mother was a patient at PPPA for several years after her condition became too much for us to handle on our own at home. We soon became very familiar with the staff at PPPA as we turned over the care of our loved one over to people we didnt really know at the time, is a frightening endeavor and are very grateful and thankful to have found Marie McKeil and the entire staff at PPPA. Frequent visits always were greeted with friendly faces and our wife and mother in good condition and good spirits. We cannot say enough about the staff and most importantly Marie for her constant communication of what was happening when we were not able to be at the center and also Isaac, Dusty and Wilma all of whom were letting us know what was happening day by day. I cannot thank you all enough for making my mothers last years on this earth a comfortable and safe place. God bless you all, you helped us through a very difficult time.
Business response 29 days ago
My dad has been a resident at Pikes Peak Post Acute for over a year now, and I am always impressed with the friendly staff, nurses and CNAs who treat him with care and respect. The business office is always incredibly helpful and the physical therapists got Dad up and walking strong again after two surgeries. I appreciate the many activities, good food and meds management that keeps his diabetes in check. Our family feels comforted and is grateful knowing that he is in good hands.
Business response 29 days ago
This is a beautiful facility located near Old North End COS. The location is convenient to get to and the residents receive exceptional care and support from the community. The staff is very welcoming, CNAs and Nursing Staff are very involved with residents needs and actively elevate patient care at all times.
Business response 41 days ago
Writing this review was a difficult decision; however, I felt it necessary to protect current and future residents as well as employees. I believe it is important to disclose that management at Pikes Peak Post Acute has reportedly concealed and dismissed problematic and hazardous behaviors to maintain the facility’s census. I am aware of an incident where a CNA was punched in the face by a resident. Additionally, I observed the same resident swinging a walker in an attempt to strike staff members. When I asked about management’s response, staff said they generated reports, but management subsequently swept the issues under the rug to safeguard the census. I have also witnessed another resident physically assault two staff members, causing deep scratches across the chest and neck. The same resident has attempted multiple times to stab a third staff member with a knife. Furthermore, there are daily verbal assaults involving profanity directed at staff. All residents mentioned remain at Pikes Peak Post Acute. Unfortunately, the new administrator, Mr. Cory, has reportedly paid other leadership to write five-star Google reviews.
Business response 43 days ago
I was impressed with both the leadership and nursing team and how they treated the residents when I toured the building. There are lots of nice amenities for the residents, the courtyards are big and well taken care of, and just a good overall feel there. Highly recommend pikes peak!
Business response 2 months ago
my mom has been a resident at pikes peak for over a year, and the team has always been amazing. DOR Emily has always provided amazing care and is a great advocate!
Business response 2 months ago
Great facility they took very good care of my mom. No issues. Nursing staff was very knowledgeable and very caring.
Business response 2 months ago
Business response 2 months ago
“My stepdad is currently a patient at this nursing home, and our family has had several concerning experiences that we feel management should address. We understand healthcare facilities can be understaffed and stressful environments, and we appreciate the difficult work many caregivers do. However, respectful communication and proper patient care are extremely important. In our experience, interactions with Elona have often felt dismissive and unfriendly. On one occasion, when my daughter called to check on my stepdad’s condition, she felt she was spoken to abruptly and told to get off the phone, which we found discouraging and unprofessional. We have also had concerns regarding Nadene at the front desk. When my mother called and asked to be transferred to the nurse on my stepdad’s hall, she was questioned in a way that felt unnecessary and unwelcoming. On another occasion, while waiting for assistance to be taken to his room, she was told she could not wait there, which came across as rude rather than helpful. Most concerning to our family are issues related to patient care and cleanliness. My stepdad was at one point left sitting in soiled clothing and bedding longer than we felt was appropriate. When this was brought up, an aide explained that she had been left to feed three patients by herself during the prior shift and was unaware of the situation. While we understand staffing challenges can happen and do not place blame on one individual alone, situations like this are upsetting for families and raise concerns about staffing, communication, and patient oversight. Additionally, we were disturbed to learn that my stepdad’s roommate reportedly had not had his bed changed for an extended period of time. Most upsetting, during a recent visit we arrived to find my stepdad lying in vomit, which no family member expects to see when visiting a loved one in a care facility. Our family hopes management takes these concerns seriously and reviews procedures to ensure residents receive timely care, dignity, cleanliness, and respectful treatment, and that families are treated professionally when advocating for their loved ones.”
Business response 5 months ago
Business response 5 months ago
This place needs to be shut down! All employees on leave for performance evaluation! Let’s turn it in to a 5☆ g Quality Health!@!!
Very positive experience with Pikes Peak Post Acute. You can tell their staff truly care. They were very friendly and inviting. Thank you so much for the care you provide!
I would absolutely recommend having your loved one stay at Pikes Peak Post Acute. The staff is attentive and caring
I’ve been in a few nursing homes through the years and I think Pikes Peak is different – the receptionist was nice and welcoming, the residents look clean and cared for, the management team listened and cared about my opinions. Overall I had a great experience and the inside looks nice and modernized. 5 Stars! If you are looking for a nursing home in the Springs – I would recommend bringing your family and friends to Pikes Peak Post Acute.
Business response 7 months ago
Terrible nursing facility. Staff is rude and don’t much consider the wants and needs of patients. I was FALSELY accused of giving my partner medications! As if brown automatically means criminal. This place is not for your loved ones.
Business response 5 months ago
When I walk in, it’s clean and smells nice. I hear laughter in the halls because staff interact with residents treating them like their own family. The food also taste and look great and the staff are competent and skilled. They all truly care about the residents.
Business response 9 months ago
Mother in law was admitted here and was able to take herself to the bathroom with assistance after leaving rehab after a stroke when she arrived. When we asked a nurse to take her to the bathroom, we were told that she wasn’t able to go with assistance and inserted a catheter. After developing blood clots in her legs from lack of movement, she was admitted to the hospital and ultimately hospice. Upon arrival to the hospital, the condition of her mouth was atrocious. The doctor helping her even said he’d be willing to note the poor condition her mouth was in. After she passed, we went to gather her belongings and her tooth brush and tooth paste had not been moved or touched. Would highly recommend using another option if possible.
Business response 10 months ago
This review is going to be raw and true. My Ma was at a different nursing home when I found out she has been violated. I worked with the hospice my Ma was under and found this place. When I walked in it was busy and smelled like pee. My Ma took her last breath in this facility where she received the care you would expect. The nurses communicated with me, front staff was kind as the business office helped when needed. I have learned you don’t go off smells or a hall not looking up to par when you have the care that is the priority. Thank you to everyone who helped and took care of my Ma especially after a horrific traumatizing place prior.
I love it when Healthcare teams have fun with their patients. Well done!!
Very nice and clean facility. The staff and nursing team have been wonderful.
Director of nursing is absolutely phenomenal!!!
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