Pikes Peak Post Acute

Our Reviews

Hear directly from residents, families, and visitors about their experiences at Pikes Peak Post Acute in Colorado Springs, Colorado. Their stories reflect our commitment to compassionate care, personalized support, and meaningful recovery experiences. 

What Our Community is Saying 

The feedback shared by residents and families highlights the dedication of our nursing staff, therapists, social services team, dietary professionals, and support staff. From successful rehabilitation journeys to long-term care experiences, Pikes Peak Post Acute reviews reflect the trust our community places in us every day. We remain committed to providing quality skilled nursing and rehabilitation services while creating a welcoming environment where residents feel respected, supported, and cared for. 

All Reviews

4.0

42 reviews

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Profile photo of Peyton Riffe
Peyton Riffe on Google
16 days ago

I work at a clinic and we work very closely with Pikes Peak Post Acute. I have worked directly with several members of there staff from the scheduler Blanch to Kyra in medical records. Each time we are in contact the whole staff is kind, efficient, and willing to do whatever the patients needs.

Business response 15 days ago

Thank you for sharing your positive experience with our staff, greatly appreciated!
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Stephanie Nielsen on Google
16 days ago

I was impressed with both the leadership and nursing team and how they treated the residents when I toured the building. There are lots of nice amenities for the residents, the courtyards are big and well taken care of, and just a good overall feel there. Highly recommend pikes peak!

Business response 16 days ago

Our organization aims to deliver the highest quality patient care. We love to hear about these positive experiences. Thanks for sharing this feedback with us!
Profile photo of Kyra Elizabeth Dawn Riffe
Kyra Elizabeth Dawn Riffe on Google
24 days ago

my mom has been a resident at pikes peak for over a year, and the team has always been amazing. DOR Emily has always provided amazing care and is a great advocate!

Business response 24 days ago

Hi, Kyra. We appreciate the kind words and are glad we could provide you with a positive experience!
Profile photo of Joe Calhoun
Joe Calhoun on Google
24 days ago

Great facility they took very good care of my mom. No issues. Nursing staff was very knowledgeable and very caring.

Business response 24 days ago

Hi, Joe. Your feedback is highly appreciated. Thank you for the review!
Profile photo of Vexify
24 days ago

Business response 24 days ago

Hi, Vexify. We appreciate the rating, and are glad we could provide you with a positive experience!
Profile photo of Tanisha Hyde
Tanisha Hyde on Google
3 months ago

“My stepdad is currently a patient at this nursing home, and our family has had several concerning experiences that we feel management should address. We understand healthcare facilities can be understaffed and stressful environments, and we appreciate the difficult work many caregivers do. However, respectful communication and proper patient care are extremely important. In our experience, interactions with Elona have often felt dismissive and unfriendly. On one occasion, when my daughter called to check on my stepdad’s condition, she felt she was spoken to abruptly and told to get off the phone, which we found discouraging and unprofessional. We have also had concerns regarding Nadene at the front desk. When my mother called and asked to be transferred to the nurse on my stepdad’s hall, she was questioned in a way that felt unnecessary and unwelcoming. On another occasion, while waiting for assistance to be taken to his room, she was told she could not wait there, which came across as rude rather than helpful. Most concerning to our family are issues related to patient care and cleanliness. My stepdad was at one point left sitting in soiled clothing and bedding longer than we felt was appropriate. When this was brought up, an aide explained that she had been left to feed three patients by herself during the prior shift and was unaware of the situation. While we understand staffing challenges can happen and do not place blame on one individual alone, situations like this are upsetting for families and raise concerns about staffing, communication, and patient oversight. Additionally, we were disturbed to learn that my stepdad’s roommate reportedly had not had his bed changed for an extended period of time. Most upsetting, during a recent visit we arrived to find my stepdad lying in vomit, which no family member expects to see when visiting a loved one in a care facility. Our family hopes management takes these concerns seriously and reviews procedures to ensure residents receive timely care, dignity, cleanliness, and respectful treatment, and that families are treated professionally when advocating for their loved ones.”

Business response 3 months ago

We appreciate your honest feedback and thank you for bringing this matter to our attention. I have shared this with our management team. We would like to get more details about this; please reach out to our administrator at your earliest convenience at (719) 636-1676 ext. 2042 or email us at social@pikespeakpa.com.
Profile photo of Diane M
Diane M on Google
5 months ago

Business response 3 months ago

Thank you for sharing your thoughts, Diane. We’d love to hear how we could earn 5 stars from you. If there’s anything we can do to improve your experience, please feel free to give us a call at (719) 636-1676 or email us at social@pikespeakpa.com.
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Melody Eskanos on Google
5 months ago

This place needs to be shut down! All employees on leave for performance evaluation! Let’s turn it in to a 5☆ g Quality Health!@!!

Profile photo of Brody Nef
Brody Nef on Google
6 months ago

Very positive experience with Pikes Peak Post Acute. You can tell their staff truly care. They were very friendly and inviting. Thank you so much for the care you provide!

Profile photo of devora magner
devora magner on Google
6 months ago

I would absolutely recommend having your loved one stay at Pikes Peak Post Acute. The staff is attentive and caring

Profile photo of Jona Ashcroft
Jona Ashcroft on Google
6 months ago

I’ve been in a few nursing homes through the years and I think Pikes Peak is different – the receptionist was nice and welcoming, the residents look clean and cared for, the management team listened and cared about my opinions. Overall I had a great experience and the inside looks nice and modernized. 5 Stars! If you are looking for a nursing home in the Springs – I would recommend bringing your family and friends to Pikes Peak Post Acute.

Business response 6 months ago

Thank you immensely for recommending us! We’re honored by your 5-star review.
Profile photo of Thestia Williams
Thestia Williams on Google
6 months ago

Terrible nursing facility. Staff is rude and don’t much consider the wants and needs of patients. I was FALSELY accused of giving my partner medications! As if brown automatically means criminal. This place is not for your loved ones.

Business response 3 months ago

Thank you for taking the time to leave your feedback. We want to acknowledge your concerns and let you know that Pikes Peak Post Acute is now under new management. Pikes Peak Post Acute is committed to making meaningful improvements and ensuring that residents and their families receive the quality care and service they deserve. We recognize that past experiences may have fallen short, and we sincerely hope you’ll notice positive changes as we move forward. If you’re open to sharing more about your experience, please reach out to us directly at (719) 636-1676 ext 2042 or email us at social@pikespeakpa.com. Your voice matters as we work to build a better environment for everyone.
Profile photo of Angela
8 months ago

When I walk in, it’s clean and smells nice. I hear laughter in the halls because staff interact with residents treating them like their own family. The food also taste and look great and the staff are competent and skilled. They all truly care about the residents.

Business response 8 months ago

We are happy to hear about your positive experience at Pikes Peak Post Acute. Your review is appreciated.
Profile photo of Katie Jannazo
Katie Jannazo on Google
9 months ago

Mother in law was admitted here and was able to take herself to the bathroom with assistance after leaving rehab after a stroke when she arrived. When we asked a nurse to take her to the bathroom, we were told that she wasn’t able to go with assistance and inserted a catheter. After developing blood clots in her legs from lack of movement, she was admitted to the hospital and ultimately hospice. Upon arrival to the hospital, the condition of her mouth was atrocious. The doctor helping her even said he’d be willing to note the poor condition her mouth was in. After she passed, we went to gather her belongings and her tooth brush and tooth paste had not been moved or touched. Would highly recommend using another option if possible.

Business response 9 months ago

We are truly sorry to hear about your experience and extend our sincere condolences to you and your family for your loss. This is not a level of care or compassion we strive to provide our residents or their families. We take these concerns very seriously and your feedback has been shared with our leadership and clinical team for thorough review. We would appreciate the opportunity to speak with you directly to better address your concerns. Please give us a call at 719-653-2843 ext. 2042 or email us at social@pikespeakpa.com at your convenience.
Profile photo of Tina Waldner
Tina Waldner on Google
10 months ago

This review is going to be raw and true. My Ma was at a different nursing home when I found out she has been violated. I worked with the hospice my Ma was under and found this place. When I walked in it was busy and smelled like pee. My Ma took her last breath in this facility where she received the care you would expect. The nurses communicated with me, front staff was kind as the business office helped when needed. I have learned you don’t go off smells or a hall not looking up to par when you have the care that is the priority. Thank you to everyone who helped and took care of my Ma especially after a horrific traumatizing place prior.

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Dan Wilson on Google
1 year ago

I love it when Healthcare teams have fun with their patients. Well done!!

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Paula Smith on Google
1 year ago

Very nice and clean facility. The staff and nursing team have been wonderful.

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Aspen Jeter on Google
1 year ago

Director of nursing is absolutely phenomenal!!!

Profile photo of kimberly martin
kimberly martin on Google
2 years ago

I just have to say the Pikes Peak Post Acute on Union Boulevard, just amazing. when we decided to put my mom in a nursing home we were really scared to death the kind of care she would get. she was there for a year and a half in the memory care unit “the 700 Hall”❤️ they have been the most incredibly caring helpful wonderful CNAs and nurses ever. they loved my mom and they treated her so well. they called her mama and even at the end the management staff were so wonderful. they made everything so great for us at the end. they were so accommodating and comforting and I can’t say enough about Pikes Peak Post Acute for anyone worried about putting your family member somewhere I can tell you this is your best bet thank you so much again and again for all your wonderful care for my mom, you were all amazing!!!!!❤️💜 And a shout out to their new hospice unit. Very nice and very caring CNAs.

Profile photo of Richard DuCharme
Richard DuCharme on Google
2 years ago

This is an outstanding acute rehab facility. I was bedridden for 10 months. Within 7 weeks I am now able to walk on my own due to the help of excellent PT/OT department. All the departments and staff including CNA’s and Nurses are outstanding. The response time for needing assistance is rapid. The food here is fantastic (key lime pie, fish, plenty of meat) terrific food. The treatment was so good I didn’t need to go to assisted living, I get to go home.

Profile photo of Scott Russell
Scott Russell on Google
2 years ago

The facility is under new ownership and new management. There is a different feel in the building and I am excited to see the changes that are coming.

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