Pikes Peak Post Acute Reviews

See what our patients and their families have to say

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Explore real stories from those who have experienced care at Pikes Peak Post Acute and gain helpful insight along the way. Residents and their loved ones share honest reflections that highlight what sets our community apart. With a welcoming environment and a compassionate team, we’re here to help you heal and feel supported every step of the way. Browse our reviews or add your own today!

All Reviews

4.0

39 reviews

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Profile photo of Melody Eskanos
Melody Eskanos on Google
20 days ago

This place needs to be shut down! All employees on leave for performance evaluation! Let’s turn it in to a 5☆ g Quality Health!@!!

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Brody Nef on Google
34 days ago

Very positive experience with Pikes Peak Post Acute. You can tell their staff truly care. They were very friendly and inviting. Thank you so much for the care you provide!

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devora magner on Google
39 days ago

I would absolutely recommend having your loved one stay at Pikes Peak Post Acute. The staff is attentive and caring

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Clark Curtis on Google
39 days ago

Great care, and leadership.

Business response 39 days ago

Thank you for recognizing our great care. We appreciate your trust in our team.
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Michael Hanshaw on Google
39 days ago

This facility truly stands out for the level of care and professionalism they provide. The staff are responsive, respectful, and go out of their way to make residents feel comfortable and supported. The environment is clean, organized, and well-run, which gives peace of mind to families. You can tell there’s strong leadership and a team that works well together. I would confidently recommend this facility to others.

Business response 39 days ago

Thank you for your review. We’re honored by your confidence in the care our team provides.
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Jona Ashcroft on Google
39 days ago

I’ve been in a few nursing homes through the years and I think Pikes Peak is different – the receptionist was nice and welcoming, the residents look clean and cared for, the management team listened and cared about my opinions. Overall I had a great experience and the inside looks nice and modernized. 5 Stars! If you are looking for a nursing home in the Springs – I would recommend bringing your family and friends to Pikes Peak Post Acute.

Business response 39 days ago

Thank you immensely for recommending us! We’re honored by your 5-star review.
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Thestia Williams on Google
52 days ago

Terrible nursing facility. Staff is rude and don’t much consider the wants and needs of patients. I was FALSELY accused of giving my partner medications! As if brown automatically means criminal. This place is not for your loved ones.

Profile photo of Angela
3 months ago

When I walk in, it’s clean and smells nice. I hear laughter in the halls because staff interact with residents treating them like their own family. The food also taste and look great and the staff are competent and skilled. They all truly care about the residents.

Business response 3 months ago

We are happy to hear about your positive experience at Pikes Peak Post Acute. Your review is appreciated.
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Katie Jannazo on Google
4 months ago

Mother in law was admitted here and was able to take herself to the bathroom with assistance after leaving rehab after a stroke when she arrived. When we asked a nurse to take her to the bathroom, we were told that she wasn’t able to go with assistance and inserted a catheter. After developing blood clots in her legs from lack of movement, she was admitted to the hospital and ultimately hospice. Upon arrival to the hospital, the condition of her mouth was atrocious. The doctor helping her even said he’d be willing to note the poor condition her mouth was in. After she passed, we went to gather her belongings and her tooth brush and tooth paste had not been moved or touched. Would highly recommend using another option if possible.

Business response 4 months ago

We are truly sorry to hear about your experience and extend our sincere condolences to you and your family for your loss. This is not a level of care or compassion we strive to provide our residents or their families. We take these concerns very seriously and your feedback has been shared with our leadership and clinical team for thorough review. We would appreciate the opportunity to speak with you directly to better address your concerns. Please give us a call at 719-653-2843 ext. 2042 or email us at social@pikespeakpa.com at your convenience.
Profile photo of Tina Waldner
Tina Waldner on Google
6 months ago

This review is going to be raw and true. My Ma was at a different nursing home when I found out she has been violated. I worked with the hospice my Ma was under and found this place. When I walked in it was busy and smelled like pee. My Ma took her last breath in this facility where she received the care you would expect. The nurses communicated with me, front staff was kind as the business office helped when needed. I have learned you don’t go off smells or a hall not looking up to par when you have the care that is the priority. Thank you to everyone who helped and took care of my Ma especially after a horrific traumatizing place prior.

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Janice Mathison on Google
6 months ago

Pikes Peak Post Acute, has been one blessing after another starting with the admissions process. Niki, the admissions director, has been a tremendous blessing ensuring that my husband’s residency would go well, and following his post acute phase, she continued helping process his long term residency. She has a heart for people and this was calming at such a difficult transition. Thank you Niki for caring and making a difference in our lives. Now, I want to reference the 800 Hall where my husband received his post acute rehab. This review is solely referring to staff employees not Agency fill ins. The 800 hall has a great nursing team, they work as a unit to make the hall run smoothly. Is it perfect, not always, but there are a number of the team that excel in their positions and I wish to acknowledge them for their excellent performances. I will reference one on call nurse, and her assigned CNA from the morning shift, and then one from the night shift. First mention is Diane, she takes skilled nursing and makes it look effortless, very detailed and present every time she enters the room, it is a pleasure to learn from her and watch her work. The CNA for the morning shift, won my confidence the very first day my husband arrived at the facility. I began to explain to her that my husband had a subluxation in his left shoulder and that you can’t pull on his arm or hand to turn him, but turns must be done from behind the shoulder for safety, almost before I got it out, she said confidently, “honey, we don’t ever pull arms and hands around here,” and she went into motion, she moved my husband around like she was a trained therapist, and in that moment she gained my trust and my respect. This young lady works hard, and it’s all from the heart. My daughter labeled Amanda as the GOAT, and I wholeheartedly agree, that’s my girl! The night shift mention’s would have to be Kathy, not only is she skilled at her job but she exudes empathy and compassion from a loving heart. I love her spirit. And last but not least, the night shift CNA mention is Natasha, she comes into the room every shift without fail, with the biggest beautiful smile ever, so friendly and engaging. And detailed to every function of her job to the letter. It is such a pleasure to know that the patients are going to get the best of care in their very capable hands. Thank you ladies for caring for my husband, you are all easy to love. I thank the entire team of this rehab unit they work efficiently to make the hall run smooth, thank you for a great experience during a very difficult and trying time. And last, but not least, a huge thanks to the therapy team, they work hard to enhance my husband’s ability to function in life moving forward. Thank you all for the encouragement and your dedication to serving the patient community.

Profile photo of Dan Wilson
Dan Wilson on Google
9 months ago

I love it when Healthcare teams have fun with their patients. Well done!!

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Paula Smith on Google
1 year ago

Very nice and clean facility. The staff and nursing team have been wonderful.

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Aspen Jeter on Google
1 year ago

Director of nursing is absolutely phenomenal!!!

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kimberly martin on Google
1 year ago

I just have to say the Pikes Peak Post Acute on Union Boulevard, just amazing. when we decided to put my mom in a nursing home we were really scared to death the kind of care she would get. she was there for a year and a half in the memory care unit “the 700 Hall”❤️ they have been the most incredibly caring helpful wonderful CNAs and nurses ever. they loved my mom and they treated her so well. they called her mama and even at the end the management staff were so wonderful. they made everything so great for us at the end. they were so accommodating and comforting and I can’t say enough about Pikes Peak Post Acute for anyone worried about putting your family member somewhere I can tell you this is your best bet thank you so much again and again for all your wonderful care for my mom, you were all amazing!!!!!❤️💜 And a shout out to their new hospice unit. Very nice and very caring CNAs.

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Richard DuCharme on Google
2 years ago

This is an outstanding acute rehab facility. I was bedridden for 10 months. Within 7 weeks I am now able to walk on my own due to the help of excellent PT/OT department. All the departments and staff including CNA’s and Nurses are outstanding. The response time for needing assistance is rapid. The food here is fantastic (key lime pie, fish, plenty of meat) terrific food. The treatment was so good I didn’t need to go to assisted living, I get to go home.

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Scott Russell on Google
2 years ago

The facility is under new ownership and new management. There is a different feel in the building and I am excited to see the changes that are coming.

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rainspiritlives on Google
2 years ago

My mother in law moved in on June 29th it’s been 2 weeks and I still haven’t been able to talk with her! They do however ask if I want to leave a message. I don’t know who they give it to because like I’ve said it’s been 2 weeks!!

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Ashley B on Google
2 years ago

My grandmother has lived at this facility for 4 years. She absolutely loves it. They have a great variety of activities to choose from so she is never bored, the nursing staff is always kind and smiling when I come in and they adore my Grammy. The food is delicious. They do a BBQ on Fridays during the summer and it’s a big hit for all the residents. They take them all outside to get fresh air and grill outside, it’s great. If you’re thinking about a place to bring your family member. I would absolutely recommend this place.

Profile photo of Amanda Shalhout
Amanda Shalhout on Google
2 years ago

Staff are very caring and attentive. Great atmosphere!

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